nuie Ava Close Coupled Toilet - Main product image

nuie Ava Close Coupled Toilet

Name: nuie Ava Close Coupled Toilet
Brand: panel hub
SKU: NCG450
Price: 168.96 GBP
Availability: InStock

£168.96

Tax included. Shipping calculated at checkout

Check the fit

Review overall dimensions, connections, fitting requirements and what is included before choosing your bathroom fittings.

View dimensions and product details

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Pickup available at Shop location

Usually ready in 24 hours

nuie Ava Close Coupled Toilet

Shop location

Pickup available, Usually ready in 24 hours

3B Newton Business Park
Hyde SK14 4UQ
United Kingdom

+448001577574

Questions before ordering? Contact us or call 0800 157 7574.

nuie Ava Close Coupled Toilet

£168.96

Dimensions, fittings and the finer details

The nuie Ava short projection close coupled toilet offers practical contemporary design suited to family bathrooms, en-suites, and cloakrooms. Built from vitreous china for reliable, long-lasting performance in daily use. Supplied with a soft-close seat for quiet, controlled operation. Backed by a 5-year guarantee.

Features

Contemporary design
White vitreous china
Short projection design - ideal for smaller bathrooms
Soft-close seat included
Cistern included
5-year manufacturer's guarantee

Specifications

Brand	Nuie
Range	Ava
Colour / finish	White
Material	Vitreous China
Guarantee	5 Years
Width	375 mm
Height	790 mm
Depth	612 mm
Toilet pan type	Short Projection
Seat included	Yes
Shipping classification	Oversize Parcel
Manufacturer SKU	NCG450

Before ordering

Check the available space, connection positions and compatibility with your installation. Confirm which fittings and accessories are included with the selected product.

For product-specific advice, call 0800 157 7574.

Delivery

Mainland UK delivery options and charges are shown at checkout. In-stock orders are commonly prepared and released to the transport partner within 3–14 business days. Remote, rural and island postcodes may need a separate quote or an alternative delivery route.

Delivery is to an accessible point. Please check goods on arrival and report visible damage, missing items or incorrect items promptly, ideally within 24 hours.

View full delivery terms

Shipping & Delivery Policy

Panel Hub

This Shipping & Delivery Policy explains how orders are processed, delivered, and handled by Panel Hub. It should be read alongside our Terms & Conditions, which form the legally binding agreement for all purchases.

1. Delivery Area

1.1 Mainland UK Delivery Panel Hub delivers only to mainland UK addresses. Orders placed for addresses outside mainland UK are not automatically accepted.

1.2 Remote, Rural & Island Locations Certain locations may incur additional delivery charges beyond those shown on our website due to courier limitations. This includes, but is not limited to, the following postcode areas: KW, ZE, HS, PA (island postcodes only). Customers in these areas must contact Customer Service via email before placing an order to confirm delivery availability and charges.

2. Pre-Order Items (Important)

2.1 Pre-Order Definition Items marked as "Pre-Order" are products that are currently in production or transit to our warehouse. By purchasing a pre-order item, you are securing the stock for delivery at a future date.

2.2 Estimated Dispatch Dates Estimated dispatch dates for pre-order items are clearly displayed on the product page. Please note that these dates are estimates based on our logistics schedules and are subject to change due to international shipping or manufacturing delays.

2.3 Mixed Orders If your order contains both "In Stock" and "Pre-Order" items, the entire order will typically be held and dispatched together once the pre-order stock arrives. If you require in-stock items sooner, please place two separate orders.

2.4 Updates We will notify you via email if there is any significant change to the estimated dispatch window of your pre-order.

3. Order Processing

3.1 Order Confirmation Once an order is placed, you will receive confirmation via email, call, or voicemail confirming receipt. A legally binding contract is formed only when an Order Confirmation is issued.

3.2 Processing Time (In-Stock Items) Standard in-stock orders are typically prepared and handed to our transport team within 3–14 business days, depending on stock availability, product type, and transport logistics. Delivery timeframes are estimates and not guaranteed.

4. Delivery Method

4.1 Standard Delivery Deliveries are door-to-door only. For flats or apartments, delivery will be made to the ground floor or main building entrance.

4.2 Additional Handling Drivers are not required to carry goods upstairs or into properties. Any request to place goods beyond the delivery point is done at the customer’s risk.

4.3 Access Requirements Customers must ensure safe and clear access for delivery vehicles and adequate space to offload goods. Failed deliveries due to access issues may result in additional charges.

5. Delivery Times & Scheduling

5.1 Delivery Windows Standard delivery hours are 07:00 – 21:30, Monday to Saturday. Specific delivery times cannot be guaranteed.

5.2 Delivery Notifications You will receive an email confirmation once delivery is scheduled. Tracking details are usually provided on the day of delivery.

5.3 Rescheduling Rescheduled deliveries may be moved to the next available delivery window, typically 7–10 business days later.

6. Missed or Failed Deliveries

If delivery fails due to customer unavailability, incorrect details, or access issues, re-delivery charges may apply, or the customer may be required to collect goods from our warehouse.

7. Transfer of Risk & Ownership

Ownership of goods passes to the customer once full payment, including delivery charges, has been received. Risk transfers to the customer upon successful delivery to the provided address.

8. Inspection on Delivery

8.1 Customer Responsibility Customers should inspect goods upon delivery. Any visible damage, missing items, or incorrect products should be rejected on delivery where possible or reported to Panel Hub within 24 hours via email with photographs.

8.2 Missing Items Missing item claims must be reported within 30 days of delivery.

9. Delivery Delays & Events Outside Our Control

Panel Hub is not liable for delays caused by circumstances beyond our reasonable control, including severe weather, transport disruption, or industrial action. If delays occur, we will notify you and arrange a revised delivery date.

10. Customer Support

For delivery queries or tracking issues, please contact:

Email: info@panel-hub.co.uk
Website: Via our contact form

Legal Basis: This policy is provided in accordance with the Consumer Contracts Regulations 2013, the Consumer Rights Act 2015, and the Sale of Goods Act 1979.

Returns

For standard non-bespoke online orders, you generally have 14 days after receipt to cancel. Once cancelled, return the goods within 14 days. Change-of-mind return costs are normally your responsibility.

Keep goods unused, uninstalled, uncut and unmodified, and retain the original packaging where reasonably possible. Bespoke or customised products may be excluded. Your statutory rights for faulty, damaged or misdescribed goods are unaffected.

View full returns terms

Returns & Refunds Policy

Panel Hub

This Returns & Refunds Policy explains how returns, cancellations, refunds, replacements, and store credit are handled at Panel Hub.
It should be read alongside our Terms & Conditions, which contain the full legal terms governing your purchase.

Nothing in this policy affects your statutory rights under UK consumer law.

1. Standard Products – Your Right to Cancel

For standard (non-bespoke) products, you have the legal right to cancel your order within 14 days of receiving the goods, in accordance with the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013.

How to Cancel

You must notify us in writing via:

Email: info@panel-hub.co.uk
Or our website contact form

Please include your order number and reason for cancellation.

Returning the Goods

If the goods have already been delivered, you must return them to us within 14 days of cancellation.
You are responsible for the cost of return shipping, unless we agree otherwise in writing.
Products must be:

Unused
Uninstalled
Uncut and unmodified
In a resaleable condition
Returned in original packaging

Refunds

Refunds will be issued within 14 days of:

Receiving the returned goods

Refunds are made to the original payment method.
Delivery charges are non-refundable, except where legally required.
We may reduce the refund if the goods show signs of handling beyond what is necessary to inspect them.

2. Exempt Products – No Change-of-Mind Returns

The following products are exempt from the 14-day right to cancel and cannot be returned for change of mind, as permitted under the Consumer Contracts Regulations 2013.

Exempt Products Include:

Bespoke, made-to-order, or customised products

Cut-to-size panels
Custom colours
Products made to your specific requirements

LED lighting kits and electrical components

LED strips, transformers, plugs, wiring, and modular kits
Once opened, powered on, installed, wired, or modified, these items are non-returnable for safety and compliance reasons

Consumers may inspect or test LED products only as necessary to confirm:

Visual condition
Basic functionality using supplied components

Any permanent installation, wiring, cutting, or modification will void any return or remedy unless a manufacturing fault is confirmed.
Installed, fitted, cut, drilled, or modified products
Perishable or time-sensitive goods

3. Faulty, Damaged, or Incorrect Goods

Your statutory rights under the Consumer Rights Act 2015 apply if goods are faulty, damaged, or not as described.

Reporting an Issue

Notify us as soon as reasonably practicable, ideally within 24 hours of delivery
Reports must be made by email and include:

Order number
Clear photographs of the issue

This does not remove your statutory rights.

Conditions

Goods must not be installed, cut, altered, or disposed of unless installation was necessary to identify a latent fault.
Goods must be retained for inspection or collection.

Remedies

If a fault is confirmed, we will offer one of the following (as appropriate):

Repair
Replacement
Refund

No remedy will be issued until the goods have been inspected or returned.

4. Discretionary Returns & Store Credit

For products that are exempt from statutory cancellation rights, Panel Hub may, at its sole discretion, consider a return in exceptional circumstances.

Conditions

Requests must be made within 30 days of delivery
Goods must be unused, uninstalled, and resaleable
The customer is responsible for return shipping
Original delivery charges are non-refundable
Approval is not guaranteed

Store Credit

Approved discretionary returns are issued as store credit only
Store credit:

Is non-refundable
Is non-transferable
Cannot be exchanged for cash
Has a 12-month validity, unless stated otherwise

Discretionary returns do not create a legal right or entitlement.

5. Returns Procedure

Contact us first – all returns must be approved in writing
Returns sent without approval may be refused
Goods must be returned to the address provided by Panel Hub
Items returned damaged, incomplete, or unsaleable may be refused or subject to deduction

6. Delivery & Return Costs

Return shipping costs are the customer’s responsibility unless the return is due to a confirmed fault or error
Failed collections or missed delivery attempts may result in additional charges
Optional or premium delivery services are non-refundable once provided

7. Abuse of Returns Policy

We reserve the right to refuse returns, refunds, or store credit where:

The policy is misused or abused
Repeated or unreasonable claims are made
Goods have been deliberately damaged, installed, or altered

This does not affect statutory rights for faulty goods.

8. Contact Us

All returns, cancellations, or refund requests must be submitted via:

Email: info@panel-hub.co.uk
Website contact form

Please keep copies of all correspondence for your records.

Legal Notice

This policy is provided in line with:

Consumer Rights Act 2015
Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013
Sale of Goods Act 1979

For full legal terms, please refer to our Terms & Conditions, which take precedence in the event of any conflict.

Please make sure to order enough panels for your full project in one go, as shades may vary slightly between batches. If you've shopped with us before and need more panels, just drop us a message or email and we’ll do our best to match the shade to your previous order.