I cannot fault the quality and value for money of the 60 x 60 slatted panel tiles and the edge trim I took delivery of. Sadly the good quality of product is massively let down by a misrepresentation on your website of the panel colour, or a stock/distribution error. I took delivery of what I expected to be 'light oak' panels and edge trim, based on the representation on your website. This colour was chosen specifically to match light Oak furniture on order for that same space, samples of which we'd already seen. The panels delivered in a box marked 'light Oak' were fitted by my tradesmen in my absence, as the colour stated on the packaging was what they had expected to be installing. Sadly when I arrived back on site, the panels were already fitted but did not even closely resemble your 'light Oak' representation on the website. The 'light Oak' edge trim supplied on the same order by yourselves was in fact the correct as expected light Oak colour also represented on your website, but the two didn't even closely resemble each other. I've subsequently taken this up with on several occasions with your customer service, the responses from whom have clearly shown absolutely zero understanding or appreciation of the problem, nor have they arrived at a satisfactory conclusion given the circumstances. Overall this is just not acceptable. How can you offer an edge trim and panel with the same colour description, then deliver products of entirely different colours only to then standby the fact that each colour delivered was 'light oak'!?? A classic demonstration of how to destroy the trust and loyalty of a consumer base!! Appalling and short-sighted customer service to say the very least!